Terms and Conditions — Outback Communications Online Store

Last Updated: July 16, 2026

Welcome to the Outback Communications Ltd online store. These Terms and Conditions ("Terms") govern your use of the Outback Communications Website and any purchases you make through our online store.

By accessing our site or placing an order, you agree to be bound by these Terms.

1. Consumer Guarantees Act (CGA) & Fair Trading Act (FTA)

We fully comply with our obligations under New Zealand consumer law. Your rights vary depending on whether you are buying our products for personal or commercial use:

Non-Commercial (Consumer) Sales: If you purchase goods from us for personal, domestic, or household use, the Consumer Guarantees Act 1993 (CGA) applies in full. Nothing in these Terms reduces, modifies, or excludes your statutory rights under the CGA. If a product is faulty, damaged, or does not match its description, you are entitled to a repair, replacement, or refund in accordance with the Act.
Commercial (Business) Sales: If you are acquiring goods or services from us for the purposes of a business (commercial use), you agree that the guarantees provided under the Consumer Guarantees Act 1993 do not apply, as permitted by Section 43 of that Act. You also agree that Sections 9, 12A, and 13 of the Fair Trading Act 1986 do not apply, and that it is fair and reasonable to exclude these provisions.

2. Products, Pricing, and Stock Availability

Product Descriptions: We endeavour to be as accurate as possible with our communications equipment and mobile technology specifications. However, we do not warrant that product descriptions or other content are completely error-free.
Pricing: All prices on our website are listed in New Zealand Dollars (NZD). Unless stated otherwise, prices are exclusive of GST. Shipping fees to be advised based on size and location to be shipped.
Price Errors: In the event of a genuine typographical or pricing error, we reserve the right to cancel any orders placed at the incorrect price and issue a full refund.

3. Orders and Payment

Order Acceptance: Your order represents an offer to purchase. We reserve the right to reject or cancel any order at our sole discretion (e.g., due to stock unavailability or suspected fraudulent activity).
Payment: Payment must be made in full at the time of checkout via our secure, integrated payment gateways.

4. Shipping, Delivery, and Risk

Delivery Area: We ship to physical addresses across New Zealand. We may not be able to deliver certain oversized tracking or communications equipment to rural or PO Box addresses without prior arrangement.
Risk and Title: Risk of loss or damage to the goods passes to you upon delivery to your nominated shipping address. Title (ownership) of the goods passes to you only when full payment is received.

5. Limitation of Liability

For non-commercial sales, our liability is governed strictly by the Consumer Guarantees Act 1993.
For commercial sales, to the maximum extent permitted by law, Outback Communications Ltd will not be liable for any indirect, incidental, or consequential damages, including loss of profits, business interruption, or data loss arising out of the use or inability to use our products.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of your use of the website or purchase of products will be subject to the exclusive jurisdiction of the New Zealand courts.

Terms & Conditions